Privacy Policy

Privacy Policy

Last Updated: August 2026

At Shandar Perfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or purchase from shandarperfumes.pk.

1. Information We Collect

When you place an order, we may collect:

  • Full name

  • Phone number

  • Delivery address

  • Email address, if provided

  • Order and payment information

  • Information you provide when contacting customer support

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you regarding your order

  • Provide customer support

  • Process payments where applicable

  • Improve our products and services

  • Prevent fraudulent or unauthorized transactions

We do not sell or rent your personal information to third parties.

3. Payment Information

Payment information is used only for processing your order. We take reasonable measures to protect your information and do not intentionally store sensitive payment details unless required for legitimate business or legal purposes.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

6. Refund & Return Policy

Shandar Perfumes follows a damage-only refund policy.

Products are eligible for a refund or replacement only if the product arrives damaged, broken, leaking, or defective due to delivery or handling.

To request a refund or replacement:

  • Contact us as soon as possible after receiving your order.

  • Provide your order number and details of the issue.

  • Provide clear photos/videos showing the damaged product and packaging.

  • Our team will review the claim and determine whether the product qualifies for a refund or replacement.

We do not accept returns or refunds simply because a customer has changed their mind, does not like the fragrance, or ordered the wrong product.

For hygiene and safety reasons, opened or used perfume products are not eligible for return or refund unless they arrived damaged or defective.

7. Third-Party Services

We may use trusted third-party services such as courier companies, payment providers, hosting providers, and analytics services to operate our business. These providers may receive only the information necessary to perform their services.

8. Changes to This Policy

Shandar Perfumes may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions about this Privacy Policy, orders, refunds, or your personal information, please contact Shandar Perfumes through the contact details provided on our website.

Shandar Perfumes
Website: shandarperfumes.pk
Brand: KING by Shandar Perfumes